Customer Service Sets Hamanasi Apart

Customer Service Sets Hamanasi Apart


Hamanasi Adventure and Dive Resort – Top 25 Hotels in the World
Customer Service Sets Hamanasi Apart

HOPKINS VILLAGE, Belize — Hamanasi Adventure and Dive Resort, a multi-award-winning boutique eco-resort in Belize has been named by TripAdvisor as one of the Top 25 Hotels for Service in the World in the 2017 Travelers’ Choice Awards.   Additionally, Hamanasi was awarded the #1 Small Hotel in Belize and #3 in Central America and one of the Top 10 Hotels for Romance in Belize.

“Travelers considering their next trip can book confidently selecting from these award-winners that have already delighted millions of members of the TripAdvisor community,” said Barbara Messing, chief marketing officer for TripAdvisor, in a written statement.

Established in 2002, the Travelers’ Choice awards are the highest honor TripAdvisor can bestow. These annual awards are the only travel industry awards based on millions of reviews and opinions from travelers around the world. They reflect “the best of the best” for service, quality, and customer satisfaction. The award is given according to category, from hotels and accommodations to destinations, attractions, brands, and products.  The total number of awards given out represent less than 1% of accommodations listed by TripAdvisor.

“These awards reflect on our staff and management and, of course, our guests,” said Dana Krauskopf, Hamanasi co-founder. “Hamanasi welcomes our guests and treats them like family. We are proud to employ local residents, some of whom have been with us since we opened.” Training and support for staff has led to a customer service ethic that is unique to the travel industry. Guests consistently single out the staff in guest reviews, stating that the staff enriched their stay.

In addition to the Travelers’ Choice Awards, Hamanasi received the 2016 Boutique Hotel Award for the Best Beach or Coastal Hotel in the Americas, the 2016 Condé Nast Traveler Readers’ Choice Award and the 2016 Eco-Excellence Award.  Furthermore, Condé Nast Traveler ranked Hamanasi as number fifteen of the 50 Best Resorts in the World and Travel & Leisure listed Hamanasi as one of the Top All-inclusive Belize resorts.  Hamanasi continually strives to refine and finesse its product.  The resort focuses on providing unique guest experiences through meaningful adventures and extraordinary Belizean hospitality all in a beautiful, sustainable environment.   Hamanasi is a Green Globe and TripAdvisor GreenLeaders certified resort.

For more information about Hamanasi Adventure and Dive Resort, please visit, email or call 877-552-3483. You can also follow Hamanasi on Facebook at


About Hamanasi Adventure and Dive Resort

Hamanasi Adventure and Dive Resort is nestled between sandy beaches and lush rainforest on Belize’s central coast, just outside a traditional Garifuna village off the major tourism route. The boutique resort embodies casual elegance with displays of Belizean hardwood furniture, locally crafted art, fresh Caribbean fusion cuisine, and a warm, welcoming staff. Customer service is a high priority at Hamanasi; employees undergo an extensive training program and share a true sense of pride and ownership in the resort.


Hamanasi Adventure and Dive Resort

CONTACT: Dana Krauskopf
TEL: 571-405-7664
INFO: Hamanasi’s Media Kit

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